- Built for Telecom & Internet Service Providers
Voice AI for Telecom & ISP
Automate customer support, service activation, fault reporting, and subscriber outreach with Voice AI for Telecom & ISP, reducing call volume, improving resolution speed, and increasing customer satisfaction at scale.
See VoxaOS in action, free demo, no credit card
Enterprise grade • Secure & compliant • Setup in days
40%
Lower Support Load
25%
Faster Ticket Resolution
30%
Higher Subscriber Engagement
- Live Hiring Campaign
3,142 Candidates Screened & Qualified
40% Faster Time-to-Hire
- +22% interview show-up rate
Trusted by leading banks NBFCs
- Business Impact
Turn subscriber inquiries into automated service workflows
VoxaOS delivers AI automation for telecom and internet service providers, managing high inbound volumes, service requests, outage queries, plan upgrades, and proactive customer communications, without increasing contact center costs.
24/7 Virtual Support Agent
Answer connectivity, billing, plan, and service questions instantly.
Smart Ticket Routing & Scheduling
Automatically create tickets and book technician visits or installation appointments.
Proactive Subscriber Outreach
Notify customers about outages, renewals, data usage, upgrades, and payments.
Operational Visibility & Reporting
Generate real-time summaries across tickets, installations, churn risk, and agent performance.
Voice AI across the telecom & ISP lifecycle
Automate inbound support, network service coordination, and subscriber engagement with enterprise-grade voice & chat automation.
Inbound Support
AI Voice Assistants for Customer Service & Billing Queries
Instantly handle high-volume inbound calls related to connectivity issues, billing questions, plan details, and service status.
- Automated FAQ handling
- Account verification
- Billing inquiry resolution
- Service ticket creation
Installations & Field Support
AI Voice Assistants for Technician Scheduling & Fault Management
Coordinate installations, fault repairs, and technician dispatch automatically.
- Installation scheduling
- Technician dispatch
- Outage reporting
- Rescheduling automation
Payments & Plan Management
AI Voice Assistants for Billing, Renewals & Upgrades
Proactively manage subscriber payments, renewals, and service upgrades.
- Payment reminders
- Plan change requests
- Renewal campaigns
- Usage alerts
Retention & Engagement
AI Voice Assistants for Subscriber Retention
Maintain continuous engagement to reduce churn and improve customer experience.
- Satisfaction surveys
- Retention outreach
- Win-back campaigns
- Service quality follow-ups
Enterprise-Grade Protection
Designed to meet enterprise security, compliance, and data privacy standards from day one.
SOC 2 Certified
Independently audited to ensure the highest standards of security, availability, and confidentiality.
Encryption & Access
End-to-end encryption with strict role-based access controls to keep your data protected.
ISO 27001 Compliant
Aligned with globally recognized information security management standards.
Data Residency
Choose where your data is stored to meet regional and regulatory requirements.
Retention & Redaction
Control how long data is retained and automatically redact sensitive information.
Identity & Access
Fine-grained identity management with role-based permissions and secure authentication.
Monitoring & IR
Continuous monitoring with incident response processes to detect and act on threats fast.
- Integrations
Integrates Seamlessly With Your Existing Stack
VoxaOS connects effortlessly with the tools you already use, so you can deploy AI without disrupting your operations.
CRM & Customer Systems
Sync conversations, customer context, and outcomes directly into your CRM in real time.
Communication Channels
Plug into voice, chat, WhatsApp, web, and email from a single orchestration layer.
APIs & Custom Workflows
Use flexible APIs to integrate VoxaOS with internal tools, databases, and business logic.
Trusted by Top-Performing Brokerages
Built for finance and banking industry with security, compliance and integration at the core
improved."
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