- Built for Manufacturing & Field Service Teams
Voice AI for Manufacturing & Field Service Operations
Automate service requests, technician scheduling, equipment support, and customer coordination with Voice AI for Manufacturing & Field Service — reducing response time, improving job completion rates, and increasing operational efficiency at scale.
See VoxaOS in action — free demo, no credit card
Enterprise grade • Secure & compliant • Setup in days
40%
Faster Job Scheduling
25%
Lower Dispatch Load
30%
Higher Service Completion Rates
- Live Hiring Campaign
3,142 Candidates Screened & Qualified
40% Faster Time-to-Hire
- +22% interview show-up rate
Trusted by leading banks NBFCs
- Business Impact
Turn service requests into automated field workflows
VoxaOS delivers AI automation for manufacturing and field service operations, handling inbound service calls, breakdown reporting, technician dispatch, parts coordination, and proactive maintenance outreach — without increasing operational overhead.
Virtual Service Agent
Handle equipment issues, service requests, and job updates instantly.
Smart Dispatch & Scheduling
Automatically assign technicians, schedule visits, and manage rescheduling.
Proactive Maintenance Outreach
Notify customers about upcoming maintenance, inspections, and warranty reminders.
Operational Visibility & Reporting
Generate real-time summaries across jobs, SLAs, technician productivity, and asset performance.
Voice AI across the manufacturing & field service lifecycle
Automate inbound support, technician coordination, and customer engagement with enterprise-grade voice & chat automation.
Service Requests
AI Voice Assistants for Breakdown Reporting & Job Creation
Instantly capture service issues, create work orders, and prioritize urgent requests.
- Automated issue intake
- Work order creation
- Priority tagging
- Customer confirmation
Dispatch & Scheduling
AI Voice Assistants for Technician Coordination
Automatically schedule site visits, dispatch engineers, and manage rescheduling.
- Technician assignment
- Visit scheduling
- Reminder automation
- Route optimization support
Maintenance & Parts
AI Voice Assistants for Preventive Maintenance & Parts Coordination
Proactively manage service intervals and spare part requests.
- Maintenance reminders
- Parts order coordination
- Warranty tracking
- Follow-up automation
Customer Engagement
AI Voice Assistants for Post-Service Follow-Ups
Keep customers informed and engaged after service completion.
- Feedback collection
- Service quality surveys
- Repeat visit scheduling
- SLA compliance outreach
Enterprise-Grade Protection
Designed to meet enterprise security, compliance, and data privacy standards from day one.
SOC 2 Certified
Independently audited to ensure the highest standards of security, availability, and confidentiality.
Encryption & Access
End-to-end encryption with strict role-based access controls to keep your data protected.
ISO 27001 Compliant
Aligned with globally recognized information security management standards.
Data Residency
Choose where your data is stored to meet regional and regulatory requirements.
Retention & Redaction
Control how long data is retained and automatically redact sensitive information.
Identity & Access
Fine-grained identity management with role-based permissions and secure authentication.
Monitoring & IR
Continuous monitoring with incident response processes to detect and act on threats fast.
- Integrations
Integrates Seamlessly With Your Existing Stack
VoxaOS connects effortlessly with the tools you already use, so you can deploy AI without disrupting your operations.
CRM & Customer Systems
Sync conversations, customer context, and outcomes directly into your CRM in real time.
Communication Channels
Plug into voice, chat, WhatsApp, web, and email from a single orchestration layer.
APIs & Custom Workflows
Use flexible APIs to integrate VoxaOS with internal tools, databases, and business logic.
Trusted by Top-Performing Brokerages
Built for finance and banking industry with security, compliance and integration at the core
improved."
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